Wednesday, October 12, 2011

BlackBerry Blackout Reaches Third Day

By Dan Walker Smith. October, 12, 2011, AdWeek.

BlackBerry users across the world are still reporting problems on Wednesday, after three days of disruption. Customers in Europe, the Middle East, and Africa have been left without access to email, the Internet, and BlackBerry messaging (BBM) since Monday; by Wednesday, problems had spread to Brazil, Argentina, Chile, and India.
BlackBerry’s maker Research in Motion (RIM) says the problem is caused by “a core switch failure within RIM's infrastructure,” and that it has to clear a “large backlog” of data.
"Although the system is designed to failover to a back-up switch, the failover did not function as previously tested,” the company said in a statement on Tuesday...... Read more.